How long will it take for me to receive my order?
Receiving time = processing time + shipping time.1) Processing time: 1-3 business days2) Shipping time:North America, Europe, Asia, Oceania: 6-12 daysSouth America, Africa: 15-30 days
If you need your order urgently, you can contact us to check and confirm the shipping method and fee.
*Exact timing depends on the country and destination. Please read our Shipping policy for details.
How can l cancel an order?
You may contact our customer service representatives by sending an email to dadakang63@gmail.com. You must cancel your order before it has been shipped; otherwise, you will need to wait until you have received the items before proceeding. Please follow our return process.
How do I make a return?
We will take responsibility for any manufacturing defects within 30 calendar days after your order has been delivered. And if you purchase an item that isn’t what you had in mind at the time of order, you may return it within 30 days. The item must be undamaged and in its original condition. Read our Refund policy for details and instructions.
How do I get my own logo imprinted?
You can place an order on our site and send us your logo information to check and confirm it.Or you can send us an email to send you a quotation or PI for a bulk order, and we will send you the best offer within 24 hours.
Why you can accept 1 pc to print logo? Other sellers always ask for 10 pcs or more.
Because we have our own print machine and heat transfer production line, we can make it in any quantity and at any time.
How can I place order with the size smaller or larger which not in your size chart?
We have the standard sizes S-5XL in stock, and we can also accept size customization. If you need another size for your order, you can contact our sales team for a quotation.
Do you offer wholesale accounts?
Yes, we do offer. Please contact us for the discount. And be aware, however, that if you take advantage of wholesale pricing, it will disqualify you from most of the other promotions we may be running at the time.
What is your payment method?
We accept PayPal and credit Cards as payment methods. It is safe and easy for our customers to pay in any currency from anywhere.We can also accept bank transfer(T/T), but accept company bank account transfer only. Please contact our sales team if you need to complete your payment via bank transfer.
Do you ship to Alaska or Hawaii?
Yes, we ship to Hawaii, Alaska, and other U.S. islands! Because shipping carriers charge us more to get your orders there, we need to calculate the cost individually to keep it fair.Just reach out to us before you order, and we’ll get you a shipping quote in no time!